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National
Do-Not-Call List Compliance
New Neighbor Marketing
can help you navigate the compliance issues related to the National
Do-Not-Call (DNC) List of the Federal Trade Commission (FTC). (NOTE:
The use of lists for direct mail only is not affected by DNC legislation.)
The good news
is that experience shows that our Hotline
List of New Telephone Listings is so timely that
it's barely affected by the DNC List. When you order from us, we
can have the lists automatically cleaned for you in either of two
ways: A) remove all DNC records (for strictly telemarketing campaigns),
or B) remove only the telephone numbers from the DNC records so
that they can be sent a direct mail piece while the rest can be
telephoned. (Option C leaves the scrubbing, if needed, to you, and
Option D flags the DNC records without deleting any data.) Call
us for details at 800-894-1214.
Since October 2003, all end users of telemarketing lists are required
to register at the FTC's Website and abide by related laws. The
first five area codes in your calling area are free. To register,
follow the directions below precisely.
Step-by-step process to register
at the DNC Registry
and get your Subscription Account Number (SAN) from the FTC:
Step 1. Click
here:
https://telemarketing.donotcall.gov/Profile/Create.aspx.
Step 2. Once
you're on the CREATE A PROFILE page, fill out the form with your
Employer ID Number and other information. Under Organization Function,
you MUST register as a Seller. All end-users of telemarketing lists,
those who place the actual telephone calls, are Sellers. If you
don't register as a Seller, we can NOT scrub your list. Click Submit.
Step 3. Move
down the page and fill out each box under AUTHORIZED REPRESENTATIVE
with the info for the authorized representative of YOUR organization,
not New Neighbor Marketing.
Step 4. The
FTC then issues you, on screen, an Organization ID Number, a Representative
Password, and a Download Password. Do not mistake the Organization
ID for the Subscription Account Number, which is still several steps
away.
Step 5. Log
in by clicking on the Manage/Renew Subscriptions button on the left
and enter your Organization ID and Representative Password, which
is case sensitive (type it in exactly as it was issued). Also click
the radial button next to the word "Representative" underneath
the Password. Click on the Log In button.
Step 6. Once
logged in, click on Order Area Codes for your Current Subscription.
You'll probably want to click the radial button saying Area Codes
by Area Code Number -- Fee: $56 Per Area Code over 5. Click Submit,
which brings you a list of every single area code in the country.
Click the box to the left of each area code you wish. (You get the
first five for free, the sixth and beyond for $56 each.) Click Continue
at the bottom of the page.
Step 7. You'll
be asked to confirm the area codes you've selected. If the list
of area codes is correct, click Submit.
Step 8. Your
Subscription Account Number (which ends in "-09" for the
current year) will be immediately shown on the screen. Print out
the page right away, as the FTC recommends and be sure to renew
the SAN by the expiration date.
NOTE: If you
are issued an SAN after registering incorrectly (not as a Seller
but as one of the other three Organization Functions) to change
your profile you'll have to go to
https://telemarketing.donotcall.gov/Login/Login.aspx?ReturnUrl=%2fprotected%2fprofile%2fUpdate.aspx,
fill in your Organization ID and Representative Password, click
the Representative button, and log in. Click on the Contact Help
Desk button and fill out the box at the bottom asking that the FTC
re-designate your profile as a Seller. You will then receive an
automated e-mail message saying your request was received and, a
few hours later, notification by e-mail that your request has been
processed. At this point your SAN, which stays the same, will be
activated for use in the scrubbing of your list.
If you need further assistance, call us at 800.515.3841.
We're happy to help.
Click on this page of the FTC site to read its Q and A on the DNC
List: https://telemarketing.donotcall.gov/faq/faqbusiness.aspx
For information on the individual states' DNC lists, click here:
http://www.the-dma.org/government/donotcalllists.shtml
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